Know Before You Go

Lodging Information & Policies

Check-In: 4:00 PM Arizona Mountain Standard Time 
Check-Out: 11:00 AM Arizona Mountain Standard Time. 

Payment Policy: The first night stay is due at the time of booking. The remaining balance is due at the time of arrival. 

Deposit Policy: A deposit equal to the first night’s room charge plus applicable taxes is required for each room at the time of reservation. 

Cancellation Policy: Cancellations/changes made less than 72 hours prior to 4:00 PM local time on the arrival date will forfeit the full deposit. 

Reservation Changes: Dates of stay for a reservation may be changed based on current availability. Your reservation is subject to a new rate for new dates of stay. Any changes made to your reservation may result in a rate change and payment due upon arrival. 

Extra Person Policy: All room rates are based on double occupancy. An additional charge of $15.00 per night per person over the age of 13 will be assessed for each added guest. 

Pet Policy: Service animals are permitted on property. All other animals are not allowed. 

Smoking Policy: Smoking is permitted outside in designated areas. 

Wi-Fi: Public WiFi is available at the North Rim General Store only.

Parking

At the Grand Canyon Lodge, there are two accessible unloading parking spaces at the main entrance of the lodge. There are also accessible lifts to access the Restaurant, Auditorium, and Sun room. We also offer ADA accommodation throughout our cabin options.

Porter Service

We have porters available to transport you and your luggage from either the Lodge or Parking areas to your cabins and back. If you call the front desk at (928-638-2611) or (0) from your cabin, the Porters will transport you to and from the Lodge, Restaurant, Deli, and Gift Shop.

NOTE: Cell phone coverage is very limited in the area.

Building Accessibility

• Accessibility into the Main Lodge Lobby and Deli is through the front doors from the Lodge circle drive.
• Access to the Gift Shop and Coffee Shop/Saloon is gained by using the walkway that runs North of the Gift Shop. This walkway continues behind the Gift Shop and then runs through the breezeway to the Coffee Shop.
• The Main Lodge Lobby is where you can access the Restaurant, Auditorium and Sun Room. From the Sun Room, there is access to the East Veranda. Access to all three of these areas is by three different lifts. Please contact our staff at the Host Stand or Front Desk for assistance with operating the lifts.

Cabin Access

Western Cabins Four of these cabins are ADA accessible. Two of the ADA cabins have one queen-sized bed and full bath with bars, and two have one queen-sized bed and a roll-in shower.

Pioneer Cabins Two of these cabins are ADA accessible. The ADA rooms are a one-bedroom unit with one double and one twin bed. They accommodate three people.

Frontier Cabins We have two Limited ADA Accessible Frontier Cabins that have one double bed and one single bed.

Cell phone reception is limited at the North Rim.

Shuttle services will be running once a day from the Grand Canyon Lodge at 6:00 AM. 

The closest gas station to the Grand Canyon Lodge is located on the entrance road into the campground. Both gasoline and diesel fuel are available within the park. The pump is a 24-hour pay pump, for credit and debit only. The gas station is open if State Route 67 is open.

The South Rim is accessible by driving or hiking. The drive is approximately 5 hours long, 210-mile trip. The hiking trail is approximately 21 miles long, which takes 2-3 days.

Please visit the National Park Service page for updated information on park entrance fees and passes.